At this point we discuss your requirements and what you are looking for in your design project. We aim to obtain as much information as possible in order to supply you with the best possible finished product. There is an initial consultation fee that’s due prior to scheduled call. This fee is deducted from your first invoice, if you decide to engaged in our services.
We will outline what we require for your print design, logo, and website. This usually consists an outline of the project and textual content (if required). We will recommend formatting options and printing possibilities as well as look and feel of the design.
This will be supplied by the client or copywriter, we can also supply professional writing services. Content must be supplied in a digital format i.e. Word, PDF files or emails. We prefer clients to download dropbox for file sharing and organizing content. Images should also be supplied as high quality jpegs, psd files or vector images. If we have to manually type up textual content there will be an hourly charge added to the invoice. We can supply a large range of stock images for your project at low or no extra cost, more specific images may need to be purchased on a client’s behalf and that can be arranged at your discretion. Also is some cases professional photography is required. We provide photography and creative direction for special projects at an additional cost.
QUALITY CONTENT POLICY
Today’s digital environment presents many challenges and questions when it comes to branding and content marketing. Our company proud ourselves on the highest standard of quality content. Our company publishes and produce only high-quality materials and designs. Our aim is to provide our clients as well as our perspective clients with the best quality content. Content can make or break an overall design. Therefore, the designer or creative director have reserve the right to refuse the uploading of your content if it’s going to effect the overall design.
Client shall use all reasonable efforts to provide needed information, content, materials and approvals. Any delay by Client will result in a day-to-day extensions of the due date for all deliverables.
Client acknowledges that it is responsible for performing the following in a reasonable and timely manner: (a) Provide Client Content in a form suitable for use in the Deliverables without further preparation by Designer, unless otherwise specified in the Project Proposal; (b) Proofread all Deliverables. Client will be charged for correcting errors after the acceptance of any Deliverable.
CONTENT EDITING PROCESS
Many clients are unhappy to see unfiltered work, outtakes and all. Remember quality over quantity! Would you like to have 10 beautiful retouched photos or would you rather have 100 unedited, dimly lit, average-looking photos? Don’t judge the unfinished work, its like asking an artist for their unfinished painting. We only use 10% of the photographs, the very best of the batch. Don’t be overwhelmed by the raw files, once you send us your favorites they then have to go through the editing process.
Visual Production Contract Stages: Are but not limited to the following; concept, preparation, shooting, editing, sound track, delivery, publicity and release. Each project doesn’t include every stage.
Turnaround time depends solely on the amount of content and when it is delivered. Delay of content will delay the project.
PROJECT BREAKDOWN AND DEPOSIT
On approval of our quote we will supply you with a design agreement, this details all the work to be carried out as well as the legal details ownership, etc. Rush jobs will incur an additional charge.
After the initial consultation we will supply you with a project breakdown with a formal quote detailing the work to be carried out and the costs involved.
Once your print project is near completion we will ask for payment of any balances and deliver your project to you via email. After 30 days, we will charge per set of revisions.